Author Topic: email SMTP authentication not working  (Read 6000 times)


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email SMTP authentication not working
« on: 03 Apr 2017, 19:49:42 »
This is an interesting one - I'm sure I have had this working before....

My SMTP email currently uses my ISP's SMTP mail server that doesn't require authentication. I've recently experienced delivery delays, so decided to use my own domain's SMTP server (which required authentication). When sending a test email I get an error "503 AUTH command used when not advertised".

My web hosting company has investigated and advised that PDW didn't sent HELO to the smtp server before AUTH, even though the Monitor window indicated that it had (see attached screenshots of monitor window).

Anyone else had this problem?

Does anyone else have authenticated SMTP email working?