Author Topic: Unable to install Com support  (Read 7486 times)

PhilM0

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Unable to install Com support
« on: 26 Nov 2017, 22:57:10 »
I am using PDW to decode ACARS and Pocsag via soundcard with reasonable success but want to try using the RS232 interface I purchased some time ago. I can run Install.exe OK but it ends with message 'Driver Installer Failed'.

When I run PDW the interface does not allow me to select COM port, the boxes are all greyed out, I can only select soundcard. Anyone any advice?

Running Win10. Have tried running in Compatability Mode WinXP but no change.

Phil...

PhilM0

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Re: Unable to install Com support
« Reply #1 on: 26 Nov 2017, 23:13:57 »
I've just tried deleting everything and downloading V3.12. I can now run this without asking to run install.exe but get a warning that the Com port cannot be opened. Once PDW is running I can now select Com1 and Com2 but the Soundcard selections are now greyed out?? Any ideas anyone. I have tried running as administrattor and compatability mode but no success.

Phl...

VidarParry

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Re: Unable to install Com support
« Reply #2 on: 26 Nov 2017, 23:55:25 »
Sorry Phil, I haven't run PDW on Windows 10 with RS232.

You could try the USB interfaces - they are much better and I would guess much better supported on Windows 10.

Cheers
...Steve

Discriminator

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Re: Unable to install Com support
« Reply #3 on: 27 Nov 2017, 07:29:42 »
I can run Install.exe OK but it ends with message 'Driver Installer Failed'.

The install file provided with PDW is meant to install a driver for a 2 or 4 level interface ('slicer') under Windows XP or Windows 7 (32 bit). You don't need it for the RS232 interface, as it observes the standard RS232 protocol.

-Rene